Wake the 'eff up, samurai. We've got a city to burn, and a game to refund.
As a result of the turbulent aftermath of Cyberpunk 2077's anticlimatic, simply disappointing backlash from those who have played the game, Sony has agreed to refund anyone who bought the game and was unsatisfied with it. In addition to such a negative response, Sony took the extra measure and made the executive decision to no longer sell Cyberpunk 2077 on the PlayStation Store.
Kotaku relayed a statement from Sony that was posted on the PlayStation website:
"SIE strives to ensure a high level of customer satisfaction, therefore we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store. SIE will also be removing Cyberpunk 2077 from PlayStation Store until further notice. Once we have confirmed that you purchased Cyberpunk 2077 via PlayStation Store, we will begin processing your refund. Please note that the completion of the refund may vary based on your payment method and financial institution."
The developers of the game, CD Projekt Red, also issued a similar statement that reconfirmed the decision that was made by Sony, acknowledging that their game would no longer be available for purchase digitally through the online marketplace. For those who still want to own a physical copy of Cyberpunk 2077, game ROMs can still be bought and played; for those who have cashed out and want to file for a refund, that can be done here.